Product Description

Marriott International, founded in 1927 and headquartered in Bethesda, Maryland, is a global leader in the hospitality industry, operating over 9,100 properties across 142 countries and territories. With a diverse portfolio of more than 30 brands, including The Ritz-Carlton, St. Regis, and Marriott Hotels, the company is renowned for its commitment to excellence and innovation. Marriott's core values emphasize putting people first, embracing change, and acting with integrity. The company also prioritizes sustainability and social impact through its "Serve 360" initiative, which focuses on environmental stewardship, community engagement, and diversity and inclusion. Marriott's extensive loyalty program, Marriott Bonvoy, further enhances its market position by offering exclusive benefits and rewards to its members.

Product available to US and Canadian travel advisors and their clients.

Category

Contemporary/Premium/Upper Premium/Luxury

 Types of Travel

Active - Activities/Shore Excursions - Adults-only - Adventures - Culinary Food & Wine - Cultural - Education - Family - Heritage/Ancestry - LGBTQ - Luxury - Safari - Ski - Sustainable - Tour Custom Itinerary - Tour Escorted - Tour Package - Tour Private - Tour Rail - Tour Small Group - Transformational - Villa - Wellness

 Destinations

Africa - Alaska - Antarctica - Arctic - Asia - Australia/New Zealand - Bahamas - Baltic - Bermuda - Canada - Caribbean Eastern - Caribbean Southern - Caribbean Western - Central America - Europe Eastern - Europe Southern - Europe Western - Great Britain (England, Wales, Northern Ireland, Scotland) - Hawaii - Ireland - Las Vegas - Mediterranean - Mexico - Middle East - National Parks USA - National Parks Canada - Orlando - South America - South Pacific - United States

 Commissions

Up to 10% Commission

Transient Commission Desk (9 rooms or less)

*Ensure to provide Guest Name(s), Check-in Date, Hotel Name and IATA. Must be for inquiries within year of check-out*

Group Commission Desk (10 rooms or more)

*Ensure to provide Contracted Group Name, Check-in Date, Hotel Name and IATA.  

 Booking Information

Travel advisors may also book Marriott rates in SNAP!  

TA Website: https://www.travelagents.marriott.com
Consumer Website: www.marriott.com

 Contacts

LEISURE

For any assistance, the Global Sales Desk is available Monday through Friday, from 7am to 9pm, and Saturday 10:30 – 7pm can assist with a variety of requests, including reservations, connecting room requests, red-eye arrivals, and cancellation issues. This newly expanded, highly trained team has direct access to the necessary resources to confirm, correct, or notify the appropriate parties efficiently.

Marriott Global Sales Travel Desk

Email: gsotraveldesk@marriott.com

Phone: 877-231-7703

This newly expanded, highly trained team has direct access to the necessary resources to confirm, correct, or notify the appropriate parties efficiently

 

STARS & LUMINOUS:

Marriott STARS is designed for luxury brands such as Bvlgari Hotels & Resorts, EDITION Hotels, The Luxury Collection, The Ritz-Carlton, Ritz-Carlton Reserve, and St. Regis. Benefits include complimentary daily breakfast for two, a $100 hotel credit per stay, room upgrades (subject to availability), complimentary Wi-Fi, a personalized welcome amenity, and an in-person welcome from hotel management

Marriott Luminous caters to premium brands like Autograph Collection, JW Marriott Hotels, Le Méridien, Marriott Hotels & Resorts, Renaissance Hotels, Tribute Portfolio, W Hotels, and Westin Hotels. Benefits are similar to those of the STARS program, including complimentary daily breakfast for two, a $100 hotel credit at select hotels, room upgrades (subject to availability), and complimentary Wi-Fi

These programs are designed to enhance the travel experience by offering extra benefits, often surpassing those available through Marriott Bonvoy elite status

To enroll, please register on Stars.marriott.com
Be sure to track all your transient commissionable bookings on stars.marriott.com, on the booking tracker (top right corner of website) for Marriott to recognize all your bookings! Bookings can include SELECT + CURATED as we have so many great hotels part of these programs as well.

For any platform login support, contact starsandluminous@marriott.com

GROUPS (10+ rooms per night):

Esther Robson, Global Account Manager
Phone: 312-296-3145
Email: Esther.Robson@marriott.com

 Terms & Conditions

It is very important that you read suppliers’ Terms and Conditions (T&C) from start to finish. These T&Cs vary by supplier and by promotion. Current T&Cs are available on the supplier website for your reference. 

 Agency Registration

Register via stars.marriott.com & www.hotelexcellence.marriott.com

  Travel Advisor Sales Resources

STARS & Luminous Travel Advisor programs

  • Click here to learn about the STARS and LUMINOUS Programs

 Training & Additional Information

Hotel Excellence! (HE!) is Marriott International's award-winning, online library of training for travel advisors and a key component of Marriott's Preferred Travel Agency (PTA) program. Available in 10 languages, the training covers hotel industry knowledge, sales tips, Marriott's portfolio of brands, pricing and commission polices and more, all in streamlined, microlearning modules that can be completed from any web-enabled device (tablet, phone, computer). Plus, qualified Marriott Hotel Sales Specialists gain access to Fam-Tastic® rates, our lowest industry rates, so you can experience our brands for yourself. For more information on becoming a certified Hotel Sales Specialist or on Marriott's Preferred Travel Agency program, click here.

For further assistance on navigating our brands and STARS/Luminous, please reach out to your Marriott Global Sales Representatives noted above.

 Travel Advisor Discounts, FAMs and Incentives

FAMtastic Rates, the deepest discounted rates are available to Hotel Excellence Graduates and can be booked on the Hotel Excellence site www.hotelexcellence.marriott.com. In addition, a travel industry rate can be booked on https://www.travelagents.marriott.com/travelagents/default.mi

 Marketing Resources

On the STARS & LUMINOUS platform, in the Library you will find client facing brochures highlighting destinations and travel by interest that you may share with your database.

Remember to check the following Nexion marketing resources to stay-up-to date with the most current promotions  

  • myNexion > Inventory > Search Promotions 
  • Weekly Featured Deals Emails (goes out every Tuesday) 
  • B2C Opportunities: B2C Emails, Escape, Escape Insider – Check myNexion > Dashboard > Marketing News for upcoming campaigns