Product Description

Travel Industry Solutions (TIS) provides the infrastructure travel advisors need to operate professional, protected, and efficient businesses. TIS brings critical business functions together in one platform designed specifically for the travel industry — covering legal exposure, payment security, fraud risks, and increasingly complex client expectations.
 
The platform combines:
  • Attorney-prepared legal agreements tailored to travel advisors and agencies nearly all client booking scenarios
  • Secure payment collection with a PCI-compliant card vault and integrated e-signature
  • Fraud detection and transaction scoring to identify potentially fraudulent bookings before payments are issued to suppliers
  • Operational workflows, checklists, and 75+ email scripts and sequences
  • Customer-facing editable templates, guides, and business resources
  • Education and ongoing training
  • Website compliance policies: Terms of Use, Privacy Policy, and Advertising Disclaimers
Our North Star is simple: stop bad transactions earlier and make legitimate transactions defensible later.
 
TIS supports travel advisors and agencies across the United States and Canada (excluding Quebec).
 
Legal Agreements
All agreements are attorney-prepared and built specifically for travel advisors and agencies — establishing clear client expectations, documenting payments and key decisions, and creating a defensible record of the booking process.
 
Client Agreements
  • Client Terms & Conditions — Establishes the legal framework governing the advisor-traveler relationship.
  • Travel Client Agreement (with Payment Authorization) — Documents credit card authorization and acknowledgment of booking policies.
  • Planning Fee Agreement — Defines planning services and establishes when fees are earned and payable.
  • Cancellation Agreement — Documents a traveler's cancellation request and confirms acceptance of penalties.
  • Travel Insurance Confirmation — Records traveler acceptance or declination of coverage options.
 
Specialty Travel Agreements
  • Group Travel Agreement Bundle — Group Leader Agreement + Group Traveler Terms covering responsibilities and payment coordination.
  • Destination Wedding Agreement Bundle — Covers guest coordination, group logistics, and supplier responsibilities.
Agency & Business Agreements
  • Independent Travel Agent Agreement — Defines the agency-advisor relationship, responsibilities, and compensation.
  • Offboarding Document for Independent Travel Advisors — Procedures for advisor departures, including client records and system access.
  • Agency Email Policy — Standards for advisor communications and appropriate use of agency systems.
  • Independent Contractor Agreement — Legal terms for contractors working with the agency.
  • Influencer Agreement — Governs promotional relationships with content creators.
  • Referral Agreement — Documents referral relationships and compensation.
Website Compliance Policies
  • Website Terms of Use
  • Privacy Policy
  • California Privacy Policy
  • Affiliate + Advertising Disclaimer Policy

 Pricing

EXCLUSIVE OFFER: 10% savings on all plans

PROMO CODE: TISTLN (Excludes one-time activation fees)

Visit travelindustrysolutions.com to view the full list of plan inclusions and select the membership that is right for you.

A one-year commitment is required on all membership plans, whether paid up front or over 12 months. NO EXCEPTIONS.

 Booking Information

Reservations:
Monday–Friday, 9 a.m. to 5 p.m., Eastern Time
 
Forms of Payment Accepted:
All major credit cards
 

 

 Contacts

Sales and Support:
Email: hello@travelindustrysolutions.com

Schedule a Demo: Book a time here

 Terms and Conditions

 Travel Advisor Sales Resources

TIS Can Help You:

  1. Ensure Legal Protection with attorney-prepared contracts, insured for compliance, and kept current with the latest laws — covering all 50 US states and adaptable for Canada.
  2. Secure Every Payment with a PCI-compliant card vault, integrated e-signatures, and documented audit trails for every transaction.
  3. Detect Fraud Before It Costs You with integrated fraud scoring that flags potentially fraudulent bookings before supplier payments are issued.
  4. Increase Efficiencies by expanding your bandwidth and streamlining processes with 75+ email scripts, checklists, and client intake workflows.
  5. Manage Details by staying on top of every step in the booking process and never missing an opportunity to connect with clients.
  6. Build Relationships as you garner new clients and create lasting, profitable connections with customers, suppliers, and influencers.

 Training & Additional Information

You can find ongoing training provided by TIS in Nexion University, covering topics such as soft skills, risk management, chargeback prevention, product implementation within AgentMate, and more.

Tap into the value of the Nexion/TIS partnership:

  • Field-tested solutions that our founder/CEO used to help grow her multi-million-dollar travel agency.
  • Implementation guidance to get you up and running in minutes.
  • Fully enforceable legal contracts — warrantied, compliant in all 50 US states and Canada (except Quebec), and kept up to date for free.
  • Strategic timelines for executing every agreement, email, and client touchpoint.
  • Less stress and increased confidence that you haven't missed a step.
  • Tips for adding value to your services, resulting in greater client loyalty and increased profits.
  • Step-by-step guidance for using every TIS resource — from prospecting to following up after the trip.
  • Thousands of dollars in savings on legal, copywriting, and marketing services.
  • Knowledge that your operations are effective, your processes are efficient, and your communications are professional and timely.